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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole Salmon

Nicole Salmon

January 17, 2025

5  out of  5
rating by Nicole Salmon
"Kim and the team are always johnny on the spot! Excellent service!"
We responded:
"Hi Nicole; what a nice way to start the MLK Weekend here at our State Farm Agency in San Jose....your kind words about my licensed team member Kim. Truly appreciated. And, yes, she is "Johnny on the spot". All the best, Steve "
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George Baez

January 14, 2025

5  out of  5
rating by George Baez
"Steve and his team have supported me for 28 years. He has been great resource and trustworthy partner for all my Insurance needs. He'd still be my Agent, but we moved to Maine. I highly recommend him and State Farm, you can't go wrong."
We responded:
"George thank you for the kind words. I miss you as you begin this new phase of your life in Maine. That seems so very far away. I look forward to visiting some day....I have NEVER been to the great state of Maine. All the best. "
Profile photo of Leah Sanford

Leah Sanford

January 2, 2025

5  out of  5
rating by Leah Sanford
"Quick responses and great service!"
We responded:
"Leah, thank you for the 5 Star Review! What a nice way to start the New Year. Thank you and all the best. Steve Sosnowski, State Farm. "
Profile photo of Quang Le

Quang Le

December 26, 2024

5  out of  5
rating by Quang Le
"Steve quickly got back to me via email regarding a potential quote and Kim kindly assisted me over the phone regarding the specifics of my policy and ensured the entire process was hassle free. Thanks again!"
We responded:
"Quang, thank you for the kind words both about myself and Kim. Welcome to State Farm. Ride safe on that new motorcycle and we're wishing you a very Happy New Year. "
Profile photo of Richard Taylor

Richard Taylor

December 24, 2024

5  out of  5
rating by Richard Taylor
"Kim Pifer is always very pleasant and helpful. Makes the process easier to endure, since no one really likes talking about or purchasing insurance. Steve and Rita are also very good."
We responded:
"Thank you, Richard, for the kind words about my State Farm Agency licensed team member (and office manager) Kim. She is a pleasure to work with whether its auto or life insurance or another product we offer. Happy Holidays and thank you for choosing State Farm"
Profile photo of Jaylean V

Jaylean V

December 17, 2024

5  out of  5
rating by Jaylean V
"Good Experiences with State Farm Insurance"
We responded:
"Thank you for the kind words about our State Farm office, Jaylean. Much appreciated. I hope you have a terrific Holiday Season. "
Profile photo of Jenn Miller

Jenn Miller

December 13, 2024

5  out of  5
rating by Jenn Miller
"Kim Pifer is an amazing agent. She responds quickly and gets everything done in an urgent matter. Highly recommend!"
We responded:
"Jenn thank you for the kind words about my licensed team member who also happens to be my office manager, Kim. She really is a peach. You made my Friday. All the best! Steve the Agent. "
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Jeff Vu

December 12, 2024

5  out of  5
rating by Jeff Vu
"Awesome customer service"
We responded:
"Jeff thank you for the kind words about Rita; my truly terrific licensed team member. Wishing you and yours the very best this Holiday Season and thank you for choosing State Farm. "
Profile photo of Lianhua Qu

Lianhua Qu

December 11, 2024

5  out of  5
rating by Lianhua Qu
"Kim Pifer, Office Manager is excellent. She is super professional , knowledgeable, and customer centric. I highly recommend her and her office for your auto insurance service."
We responded:
"Thank you, Lianhua, for the kind words about our Office Manager, Kim. And thank you for choosing our State Farm office for your auto insurance needs. All the best!"
Profile photo of Minh Huynh

Minh Huynh

November 25, 2024

5  out of  5
rating by Minh Huynh
"Kim is very professional and always helpful to answer any questions you may have about insurance. She is awesome 👏"
We responded:
"Minh, thank you so much for the kind words about Kim and my State Farm office. Wishing you all the very best this holiday season. Thank you for choosing State Farm. "
Profile photo of Alex Marozick

Alex Marozick

November 21, 2024

5  out of  5
rating by Alex Marozick
"Kim Pifer is amazing and attentive, highly recommend her to anyone. The day I emailed her, she created multiple quotes for me, called me and worked through all the questions I had, making it very simple and painless for me. Thank you!!!"
We responded:
"Thank you Alex for the kind words about my team member, Kim. She is pretty darned amazing and she's a pleasure to work with. Have a pleasant Holiday Season. "
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Shirley Cui

November 20, 2024

5  out of  5
rating by Shirley Cui
"They are very nice, very polite, and very professional. Highly recommend it!"
We responded:
"Thank you so much Shirley for the kind comments about my State Farm Agency. Much appreciated. Wishing you a very pleasant Holiday Season filled with much happiness. "
Profile photo of Kent Bowles

Kent Bowles

November 13, 2024

5  out of  5
rating by Kent Bowles
"Kim at Steve Sosnowski’s office is awesome! She has always given me 5 star service."
We responded:
"Hey Kent, thank you (!) so much for the kind words about my licensed team member (and office manager) Kim. She really is awesome. It's a pleasure assisting you with your insurance needs here in Silicon Valley. All the best. "
Profile photo of Farrukh Farid

Farrukh Farid

November 11, 2024

5  out of  5
rating by Farrukh Farid
"Very helpful service. Thanks,"
We responded:
"Farrukh, thank you for the kind words and 5 Star Google rating about my State Farm Agency. This year we're celebrating 25 years of service for wonderful customers, like you!"
Profile photo of Marcela Guerrero

Marcela Guerrero

October 30, 2024

5  out of  5
rating by Marcela Guerrero
"Kim is really nice and very knowledgeable. Always helping me out with all my insurance needs promptly if not Immediately. Thank you Kim for all your help I truly appreciate it."
We responded:
"Marcela, thank you for sharing your kind thoughts about my licensed team member and office manager, Kim. Kim and all my team members are a joy to work with each and every day. Whether it's customer service, helping out with a claim or providing information on a new life insurance policy, Kim and my entire team are there to help. Have a terrific Holiday Season! Steve "
Profile photo of Leslie Bannerman

Leslie Bannerman

October 30, 2024

5  out of  5
rating by Leslie Bannerman
"Quick and efficient service!"
We responded:
"Hi Leslie, thank you for the 5 Star Google rating and comments. I'm celebrating 25 years as a State Farm Agent in 2024 and it's still good to hear that our Agency response remains "Quick and efficient"! We enjoy working with you. All the best this Holiday Season. Steve "
Profile photo of Huy Huynh

Huy Huynh

October 30, 2024

5  out of  5
rating by Huy Huynh
"My experience with Kim Pifer and her office has always been exceptional. From her friendly and knowledgeable experience and commitment to help me to optimize my policy, it's has been a pleasure working with her for the past 6 years. I wholeheartedly recommend Kim and her office to anyone searching for reliable insurance services."
We responded:
"Huy, thank you so much for recognizing my licensed Team Member and Office Manager, Kim. She really is friendly and knowledgeable as you said. My entire team and I enjoy working with you. Thank you for being a loyal customer with our State Farm Agency. All the best! Steve"
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shanita garner

October 17, 2024

5  out of  5
rating by shanita garner
"Rita, This morning was a horrible morning for me. My policy got canceled after being with a certain insurance company for 21 years meeting you today and talking to you on the phone was a pleasure had I known calling State Farm and getting the information that I got from you today and how simple it was how informative you were was how patient you was how relieved I was to speak to you was amazing, I know I cried in regards to my daughters field trip and I appreciate you just being a listening ear at the moment please beautiful please stay pleasant. You have the best Customer service and calling State Farm I wouldn’t have it wouldn’t have had it any other way thank you again. I’m looking forward to being a new customer with you guys. Have an amazing day."
We responded:
"Shanita, thank you so much for recognizing my licensed team member, Rita, for her outstanding service. I am truly blessed to have Rita on my team. Every day, I witness her working with customers in a professional and friendly manner. Let's face it, insurance can be very complicated. Having Rita here to explain and complex issues is wonderful!"
Profile photo of Luke Augustine

Luke Augustine

October 11, 2024

5  out of  5
rating by Luke Augustine
"Best service ever! Thanks Kim. I would give 100x stars"
We responded:
"Luke thank you for the kind words about my licensed office manager, Kim. She is really terrific. I trust her (and all my team members) to always do the right thing. We appreciate you ....in fact, we're giving you 100X Stars!"
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Jesse Razo

October 5, 2024

5  out of  5
rating by Jesse Razo
"kim has ALWAYS taken good care of me ! You just can get service like this anymore ! Thank you, Kim for handling business!"
We responded:
"Jesse, thank you for the kind words about my licensed team member and Office Manager, Kim. She is pretty darned terrific as are all my State Farm licensed team members. I'm a very lucky Agent to have such wonderful team members. All the best to you !"
Profile photo of Tommy Le

Tommy Le

October 1, 2024

5  out of  5
rating by Tommy Le
"Kim and Rita were both nice. They helped with my motorcycle insurance and gave me the best options available. I really appreciate their time and effort for my needs."
We responded:
"Tommy thank you for your kind words about my licensed State Farm Team Members, Kim and Rita. I'm so glad they were able to help you with your motorcycle insurance needs. Happy riding! Steve "
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mickg

September 30, 2024

5  out of  5
rating by mickg
"She was fast and addressed my request!"
We responded:
"Thank you so much for the 5 Star Google Review Mick! Kim is terrific and I appreciate you noticing her professional and timely response to your auto insurance request. All the best from Steve at State Farm. "
Profile photo of Steve Taormina

Steve Taormina

September 19, 2024

5  out of  5
rating by Steve Taormina
"Steve and his team are awesome. Filing a claim and coordinating repairs is rarely fun, but Steve, Kim, and the rest of the staff make it easy. They keep me informed every step of the way and make sure I'm taking full advantage of my coverage. Reimbursement for a claim is done online and immediately. Steve has been my agent for many years and has consistently provided excellent service for my home an auto insurance needs."
We responded:
"Steve, thank you for the kind words about my State Farm Team, especially Kim. Your particular claim case was certainly unique. I'm glad Kim was able to work with you and our claims team effectively to get the matter resolved. In 2024, I'm celebrating 25 years as a State Farm Agent. Having customers like you makes every day a "Good Neighbor" Day. All the best to you my friend. "
Profile photo of Linda Campbell

Linda Campbell

September 13, 2024

5  out of  5
rating by Linda Campbell
"I am a long time customer. I value the quick responses and assistance from the office for any problems I’ve encountered or questions I ask. As an example, yesterday I received a confirmation from Kim within 30 minutes of my notifying the office via email of a change that she had entered the information in their system and that State Farm will send me written confirmation."
We responded:
"Linda, thank you so much for the kind words. We always enjoy working with you too. Thank you for your long time loyalty to State Farm. All the best, Steve "
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Mrunal Parab

September 12, 2024

5  out of  5
rating by Mrunal Parab
"Kim has always been very helpful!"
We responded:
"Mrunal thank you for so much for the kind words about my Office Manager and Team Member Kim. She is darned terrific and, like you said, very helpful. All the best, Steve "