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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Akthem Al-Manaseer

May 17, 2023

5  out of  5 rating by Akthem Al-Manaseer
"Excellent and very fast and efficient. It took two minutes to address the issue. Highly recommend this Agency. Thank you, Kim and Steve."

Jim Alexander

May 15, 2023

5  out of  5 rating by Jim Alexander
"Steve and his team are the best! Highly recommended for all insurance needs."

Michael Maximilien (DrMax)

May 4, 2023

5  out of  5 rating by Michael Maximilien (DrMax)
"Best agent in the business. Been a customer since I moved the the Bay Area and never been disappointed. Peace of mind. Thanks Steve and team for looking after my most important assets."

Dulce Romano

May 3, 2023

5  out of  5 rating by Dulce Romano
"Kim Pifer has amazing customer service! She is so kind to take the time to explain insurance plan she's very patient and detailed. I highly recommend State farm specially this location"

Andie Fezell

May 1, 2023

5  out of  5 rating by Andie Fezell
"I work with Kim Pifer, and she is always super responsive and happy to answer any questions! Very pleased with my experience :)"

Doug McBride

April 12, 2023

5  out of  5 rating by Doug McBride
"Today, I needed to make an immediate change to one of my insurance policies. When I called the Steve's office Rita answered the phone. I explained what I need done. Rita made the changes that I required and mentioned that it would be a few days before I received the updated policy, but that she could email me the policy documentation that I needed. I received the email from Rita in a matter of minutes and was able to submit it to my HOA. If I had waited for the document to arrive by US Mail, I would have missed an important deadline. Rita, thank you very much."

Ashley Johnson

April 4, 2023

5  out of  5 rating by Ashley Johnson
"Kim was very friendly, knowledgeable and helpful when I wanted to switch to State Farm. Makes me wonder why I didn’t switch sooner. She explained things to me and helped me save money. Thanks for your helpful Kim & Steve’s State Farm team. I will recommend you to family & friends!"

Brian Walraven

March 29, 2023

5  out of  5 rating by Brian Walraven
"Kim was very helpful and answered all my questions. She's a superstar!"

Eileen Hamper

March 11, 2023

5  out of  5 rating by Eileen Hamper
"Steve is taking very good care of us."

Jim Gonzales

February 15, 2023

5  out of  5 rating by Jim Gonzales
"Kim, The Office Manager for Steve Sosnowski State Farm agent, is an awesome and a prime example of providing WOW service. On previous calls to the office, Kim has supported my needs and handled whatever transactions very professionally. Recently Kim assisted me in obtaining a rental vehicle with Hertz, as I had damaged my car and lacked transportation. Hertz does not provide customer pickup on Saturdays and open only from 9am to 12 noon. I did not have available transportation and would wait until Monday. I was overwhelmed with kindness when Kim called me and offered to persoanlly take me to the Hertz Rental on Saturday morning. I humbly declined as I knew Saturday would not work out for me. That was a superior personal touch. I hope Mr. Sosnowski realizes what a service gem he has operating in his office. Kim went beyond what is required of her and is an asset to State Farm. - Jim Gonzales"

Nasir Khan

February 6, 2023

5  out of  5 rating by Nasir Khan
"Great support and service! They were very transparent about various options and were quickly able to offer me the best combination of insurance with home and auto. Great savings compared to other insurer with same coverage."

Minh Vo

February 2, 2023

5  out of  5 rating by Minh Vo
"Kim Pifer has the best customer service ever.Very professional. Highly recommend getting your insurance from her."

Francis Nguyen

January 27, 2023

5  out of  5 rating by Francis Nguyen
"Five-star Insurance Agent. Knowledgeable, Responsive. Outstanding customer service."

Steve Romig

January 27, 2023

5  out of  5 rating by Steve Romig
"I thought I had a broken car lock that would be covered under warranty. It turns out there were signs of vandalism. They already had the car at the dealership, so they went ahead and fixed it. Filed a comprehensive insurance claim over the weekend, and less than a week later, I have the claim settlement in my checking account. Fastest and easiest claim I have ever had. State Farm is great, and Steve is always very responsive and sympathetic and takes the time to explain things and processes well."

Dr. Elizabeth Sordyl

January 20, 2023

5  out of  5 rating by Dr. Elizabeth Sordyl
"Absolutely LOVE Steve and his team. I can't tell you how many times they've helped me with car/home/work insurance stuff and are polite and smart. I think they need 10 stars for their excellence in communication, returning calls and navigating my policy. Thanks again for taking care of me and my new family."

Charles Stearns

December 13, 2022

5  out of  5 rating by Charles Stearns
"Steve has been a great agent to work with. I've been with the team there for over a decade, and my experience has been nothing but positive. I've recently moved states, and am going to to miss their guidance in choosing the right coverage."

Mark Hicks

December 1, 2022

5  out of  5 rating by Mark Hicks
"Working with Kim has been wonderful! I mostly email due to my busy schedule and she answers every email I send, whether it is timely or not, quickly and efficiently. Kim, thank you for always being so helpful!"

THANG NGUYEN

November 12, 2022

5  out of  5 rating by THANG NGUYEN
"Absolutely pleasant staff ... EVERYBODY. Understanding, knowledgeable, and FAST."

Suzanne Morrison

October 27, 2022

5  out of  5 rating by Suzanne Morrison
"We were in a pinch needing a notary and banks were very impersonal and had a two week wait so I tried my State Farm agent. Leslie was amazing! So thoughtful and knowledgeable, felt like family. Rita was warm and inviting when we got to the office. Would hIghly recommend to anyone."

Travis Huff

October 20, 2022

5  out of  5 rating by Travis Huff
"20 years of fabulous service and support!!! Kim, Rita and Steve!!!!!!!!!!!!!!!"

Ron Williams

October 15, 2022

5  out of  5 rating by Ron Williams
"Steve and his office provides outstanding service. The other day, I was hit in the rear by an uninsured motorist. I called Steves office and they setup my claim and process to get my truck repaired on the initial call. Great job. Thank you."

Voula Konidaris

October 4, 2022

5  out of  5 rating by Voula Konidaris
"We have been clients of Steve Sosnowski- State Farm for 22 years. There are no words to describe the kind of service they provided all these years! Promptness, honesty, personal service, and engagement to understand your issue with an amazing, friendly way to relieve any stress we were dealing with. Leslie Muyo, is an outstanding employee. She was beyond an agent for us. She was a person we trusted a lot, who always gave us solutions and options. We’ll miss Leslie! We moved recently from San Jose to another state and we’ll miss Steve Sosnowski and his team very much! We highly recommend this State Farm Insurance. If Sosnowski can’t help you no other agency could."

Abe Reta

September 24, 2022

5  out of  5 rating by Abe Reta
"I have been a State Farm Insurance customer since 1991 and they are good to me. I am still with the same Agent, may be the person changed but the same Agent. Love you all!!"

Nicole Muzzio

August 22, 2022

5  out of  5 rating by Nicole Muzzio
"When our previous long-time agent passed away, we knew we had to follow some of his staff to their new location. Kim Pifer has always been so helpful and accessible that when we got moved to a different agent, we decided shortly thereafter to move to Steve Sosnoski where Kim is because of our relationship with her. She's helpful with out trying to upsell, she keeps an eye on our account if we happen to miss the payment reminder, and she's just an all around great person!"

Phillip Remaker

August 18, 2022

5  out of  5 rating by Phillip Remaker
"Steve proactively hunted down discounts and well-priced offers to improve my coverage. He's very honest and forthright about what things he finds valuable and doesn't try to sell you anything you don't need. He's very responsive by email, and was especially helpful in unwinding an incorrectly reported traffic citation that automatically and unfairly raised my rates. Steve is a true, engaged professional and a great partner in getting fairly priced, appropriate coverage."