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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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shanita garner

October 17, 2024

5  out of  5
rating by shanita garner
"Rita, This morning was a horrible morning for me. My policy got canceled after being with a certain insurance company for 21 years meeting you today and talking to you on the phone was a pleasure had I known calling State Farm and getting the information that I got from you today and how simple it was how informative you were was how patient you was how relieved I was to speak to you was amazing, I know I cried in regards to my daughters field trip and I appreciate you just being a listening ear at the moment please beautiful please stay pleasant. You have the best Customer service and calling State Farm I wouldn’t have it wouldn’t have had it any other way thank you again. I’m looking forward to being a new customer with you guys. Have an amazing day."
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Luke Augustine

October 11, 2024

5  out of  5
rating by Luke Augustine
"Best service ever! Thanks Kim. I would give 100x stars"
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Jesse Razo

October 5, 2024

5  out of  5
rating by Jesse Razo
"kim has ALWAYS taken good care of me ! You just can get service like this anymore ! Thank you, Kim for handling business!"
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Tommy Le

October 1, 2024

5  out of  5
rating by Tommy Le
"Kim and Rita were both nice. They helped with my motorcycle insurance and gave me the best options available. I really appreciate their time and effort for my needs."
We responded:
"Tommy thank you for your kind words about my licensed State Farm Team Members, Kim and Rita. I'm so glad they were able to help you with your motorcycle insurance needs. Happy riding! Steve "
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mickg

September 30, 2024

5  out of  5
rating by mickg
"She was fast and addressed my request!"
We responded:
"Thank you so much for the 5 Star Google Review Mick! Kim is terrific and I appreciate you noticing her professional and timely response to your auto insurance request. All the best from Steve at State Farm. "
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Steve Taormina

September 19, 2024

5  out of  5
rating by Steve Taormina
"Steve and his team are awesome. Filing a claim and coordinating repairs is rarely fun, but Steve, Kim, and the rest of the staff make it easy. They keep me informed every step of the way and make sure I'm taking full advantage of my coverage. Reimbursement for a claim is done online and immediately. Steve has been my agent for many years and has consistently provided excellent service for my home an auto insurance needs."
We responded:
"Steve, thank you for the kind words about my State Farm Team, especially Kim. Your particular claim case was certainly unique. I'm glad Kim was able to work with you and our claims team effectively to get the matter resolved. In 2024, I'm celebrating 25 years as a State Farm Agent. Having customers like you makes every day a "Good Neighbor" Day. All the best to you my friend. "
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Linda Campbell

September 13, 2024

5  out of  5
rating by Linda Campbell
"I am a long time customer. I value the quick responses and assistance from the office for any problems I’ve encountered or questions I ask. As an example, yesterday I received a confirmation from Kim within 30 minutes of my notifying the office via email of a change that she had entered the information in their system and that State Farm will send me written confirmation."
We responded:
"Linda, thank you so much for the kind words. We always enjoy working with you too. Thank you for your long time loyalty to State Farm. All the best, Steve "
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Mrunal Parab

September 12, 2024

5  out of  5
rating by Mrunal Parab
"Kim has always been very helpful!"
We responded:
"Mrunal thank you for so much for the kind words about my Office Manager and Team Member Kim. She is darned terrific and, like you said, very helpful. All the best, Steve "
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Peter ANNING

September 3, 2024

5  out of  5
rating by Peter ANNING
"This office is just so delightful to deal with. They handle matters with efficiency and politeness. Questions are fully answered and concepts explained. And Leslie, the office manager, is great--you can hear the "smile" in her voice."
We responded:
"Peter, thank you so much for the kind words; not only about my State Farm Agency but also about my longest serving Team Member, Leslie. Leslie was with me when I started my Agency career in 1999! 25 Years of meeting wonderful folks like yourself. All the best and here's to another 25."
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Mychal Hellie

August 27, 2024

5  out of  5
rating by Mychal Hellie
"Kim was great, very fast and helpful."
We responded:
"Mychal, thank you for the kind words about my State Farm Team Member, Kim. She is pretty darned fast and efficient! All the best to you & thank you for choosing State Farm. "
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Shahryar Salamat

August 22, 2024

5  out of  5
rating by Shahryar Salamat
"Very fast accurate help from Kim Pifer. TY so very much for the help"
We responded:
"Shahryar, thank you so much for the kind words about my licensed State Farm Team member, Kim. I know Kim appreciates it as do I. It's a pleasure working with you. Enjoy the rest of your summer & thank you for choosing State Farm. "
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Rita Bocanegra

August 5, 2024

5  out of  5
rating by Rita Bocanegra
"Excellent knowledge of services. Honest and courteous. Kim Pifer is always quick to respond to me requests and questions. Over a decade of great customer service."
We responded:
"Rita, thank you so much for the kind words about Kim. Truly, she is terrific. Thank you for choosing State Farm and have a terrific rest of the Summer. "
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Simone Reel

August 1, 2024

5  out of  5
rating by Simone Reel
"Kim, Leslie and all the staff are great. I have been with State Farm for over 30 years. I have moved cities, from Santa Clara County to Sonoma County to Solano County and have kept this State Farm. I love how Steve will answer the phone when the staff are busy. Great customer service."
We responded:
"Awe, thank you Simone, for the kind words. 30 years for you; 25 years for me ... and it all started with Larry Krieger. Miss him every day. All the best "
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Paul Sackles

July 30, 2024

5  out of  5
rating by Paul Sackles
"Fantastic service from Kim on this specific request to Steve's team for auto updates. The team has clear, accurate and timely responses to all my questions and most importantly are advocates for you when you have a claim. They work with you not against you. They are very responsive to calls and emails usually within the hr."
We responded:
"Paul thank you so much for the kind words. I know appreciates your comments. All the best and thank you for choosing State Farm. "
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Susan Valladao

June 18, 2024

5  out of  5
rating by Susan Valladao
"I have been a dedicated State Farm customer for over 50 years. Kim Pifer is one of the finest representatives that I have dealt with over the years. She is knowledgable, friendly, polite and efficient. If looking for insurance options, Kim is a reliable source."
We responded:
"Susan, thank you for the kind words; especially about Kim. She is very easy to work with and the penultimate professional. All the best."
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Jim Hampton

June 12, 2024

5  out of  5
rating by Jim Hampton
"Steve and his Team are the Best!!! I consider him family!!! A very good person and you can count on him and his Team with confidence that they will assist you with their very best of expertise!!! Five star hands down!!!"
We responded:
"Jim, thank you for the kind words. We've known each other for ever. I truly appreciate your thoughtfulness. "
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Kelley Bristol

June 10, 2024

5  out of  5
rating by Kelley Bristol
"Steve has been my agent for over 15 years and I couldn't have had better service. His whole office is amazing to work with! I have worked with Rita a few times and have always had the best customer service. They are amazing!"
We responded:
"Kelley, thank you for the kind words about our State Farm Agency and especially about Rita. She is terrific. Thank you for being a loyal customer these past 15 + years. All the best! "
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Alvin kng

June 9, 2024

5  out of  5
rating by Alvin kng
"Rita is the best! Been with her service and state farm for past 3 years always accommodating, honest and really reliable will get what you need done in fast timely matter, definitely would recommend her and this state farm :)"
We responded:
"Alvin thank you for the kind words about Rita and our State Farm Agency. Truly appreciated. I hope you have a very pleasant summer and thanks for being a customer."
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Megan Richards

May 19, 2024

5  out of  5
rating by Megan Richards
"I appreciate how quickly and easily it was to update my coverage after buying a new car. Thank you Kim Pifer for getting everything set up for me."
We responded:
"Megan, thank you for the kind words about our State Farm Agency here in San Jose and, especially, about Kim. Kim is not only licensed but also serves as my office manager. Kind thoughts like yours go along way. All the best to you as well. "
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Rebecca Albin

May 18, 2024

5  out of  5
rating by Rebecca Albin
"Great Office, with fantastic customer service. Always reachable via email or phone and always a friendly voice on the other end of the line, and willing to go the extra mile, especially Rita!"
We responded:
"Rebecca, thank you for the kind words about our State Farm Agency and, especially, about Rita. She is fantastic isn't she? Always a pleasure to work with you and wishing you the very best as summertime comes around. "
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Terri Freitas

May 17, 2024

5  out of  5
rating by Terri Freitas
"Kim assisted me in getting signed up for auto insurance with State Farm. She is very friendly, kind, informative, professional and helpful! Thank you Kim for all your help! :) I highly recommend going with this office for insurance!"
We responded:
"Terri thank you for the kind words about our State Farm office and especially about Kim, my licensed team member and office manager. Your thoughtfulness helps to make our busy Friday much better! Have a good weekend. "
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Nicole Lacanglacang

May 9, 2024

5  out of  5
rating by Nicole Lacanglacang
"Steve has been my agent for 10+ years, and I’ve always had great service with him and his office staff throughout all my needs over the years. His office manager Kim Pifer helped me out today in a pinch after I forgot to sign time sensitive documents that expired. I appreciate the wonderful service from this office."
We responded:
"Nicole thank you for the kind words about my State Farm Agency and, of course, about Kim who really is terrific on responding under pressure. It's a pleasure working with YOU. Thank you for choosing State Farm Life Insurance and other policies. "
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Lisa Young

May 7, 2024

5  out of  5
rating by Lisa Young
"I was helped fast and effectively today when adding a vehicle to my policy. I was unable to get i to my app but they were still so willing to help me. Thank so very much for all you help today"
We responded:
"Lisa thank you so much for your kind words. As a State Farm Agent, I truly appreciate your comments. Wishing you the very best today and always. "
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Laura Mason

April 26, 2024

5  out of  5
rating by Laura Mason
"The staff is always so helpful. We really appreciate the help Kim gave to us today. Thank you!"
We responded:
"Laura thank you so much for the kind words; especially about Kim. Kim is my office manager in addition to being fully licensed. Always a pleasure seeing your name and/or speaking with you. Take care. "
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Allan Lin

April 24, 2024

5  out of  5
rating by Allan Lin
"I received a great service from Ms. Kim Pifer. She is efficient & being very patient!"
We responded:
"Hi Allan! Thank you for doing a shout out about Kim and my State Farm office. I really appreciate it. Please feel free to contact us anytime regarding your State Farm account. All the best, Steve"