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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Minh Huynh

Minh Huynh

November 25, 2024

5  out of  5
rating by Minh Huynh
"Kim is very professional and always helpful to answer any questions you may have about insurance. She is awesome 👏"
We responded:
"Minh, thank you so much for the kind words about Kim and my State Farm office. Wishing you all the very best this holiday season. Thank you for choosing State Farm. "
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Alex Marozick

November 21, 2024

5  out of  5
rating by Alex Marozick
"Kim Pifer is amazing and attentive, highly recommend her to anyone. The day I emailed her, she created multiple quotes for me, called me and worked through all the questions I had, making it very simple and painless for me. Thank you!!!"
We responded:
"Thank you Alex for the kind words about my team member, Kim. She is pretty darned amazing and she's a pleasure to work with. Have a pleasant Holiday Season. "
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Shirley Cui

November 20, 2024

5  out of  5
rating by Shirley Cui
"They are very nice, very polite, and very professional. Highly recommend it!"
We responded:
"Thank you so much Shirley for the kind comments about my State Farm Agency. Much appreciated. Wishing you a very pleasant Holiday Season filled with much happiness. "
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Kent Bowles

November 13, 2024

5  out of  5
rating by Kent Bowles
"Kim at Steve Sosnowski’s office is awesome! She has always given me 5 star service."
We responded:
"Hey Kent, thank you (!) so much for the kind words about my licensed team member (and office manager) Kim. She really is awesome. It's a pleasure assisting you with your insurance needs here in Silicon Valley. All the best. "
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Farrukh Farid

November 11, 2024

5  out of  5
rating by Farrukh Farid
"Very helpful service. Thanks,"
We responded:
"Farrukh, thank you for the kind words and 5 Star Google rating about my State Farm Agency. This year we're celebrating 25 years of service for wonderful customers, like you!"
Profile photo of Marcela Guerrero

Marcela Guerrero

October 30, 2024

5  out of  5
rating by Marcela Guerrero
"Kim is really nice and very knowledgeable. Always helping me out with all my insurance needs promptly if not Immediately. Thank you Kim for all your help I truly appreciate it."
We responded:
"Marcela, thank you for sharing your kind thoughts about my licensed team member and office manager, Kim. Kim and all my team members are a joy to work with each and every day. Whether it's customer service, helping out with a claim or providing information on a new life insurance policy, Kim and my entire team are there to help. Have a terrific Holiday Season! Steve "
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Leslie Bannerman

October 30, 2024

5  out of  5
rating by Leslie Bannerman
"Quick and efficient service!"
We responded:
"Hi Leslie, thank you for the 5 Star Google rating and comments. I'm celebrating 25 years as a State Farm Agent in 2024 and it's still good to hear that our Agency response remains "Quick and efficient"! We enjoy working with you. All the best this Holiday Season. Steve "
Profile photo of Huy Huynh

Huy Huynh

October 30, 2024

5  out of  5
rating by Huy Huynh
"My experience with Kim Pifer and her office has always been exceptional. From her friendly and knowledgeable experience and commitment to help me to optimize my policy, it's has been a pleasure working with her for the past 6 years. I wholeheartedly recommend Kim and her office to anyone searching for reliable insurance services."
We responded:
"Huy, thank you so much for recognizing my licensed Team Member and Office Manager, Kim. She really is friendly and knowledgeable as you said. My entire team and I enjoy working with you. Thank you for being a loyal customer with our State Farm Agency. All the best! Steve"
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shanita garner

October 17, 2024

5  out of  5
rating by shanita garner
"Rita, This morning was a horrible morning for me. My policy got canceled after being with a certain insurance company for 21 years meeting you today and talking to you on the phone was a pleasure had I known calling State Farm and getting the information that I got from you today and how simple it was how informative you were was how patient you was how relieved I was to speak to you was amazing, I know I cried in regards to my daughters field trip and I appreciate you just being a listening ear at the moment please beautiful please stay pleasant. You have the best Customer service and calling State Farm I wouldn’t have it wouldn’t have had it any other way thank you again. I’m looking forward to being a new customer with you guys. Have an amazing day."
We responded:
"Shanita, thank you so much for recognizing my licensed team member, Rita, for her outstanding service. I am truly blessed to have Rita on my team. Every day, I witness her working with customers in a professional and friendly manner. Let's face it, insurance can be very complicated. Having Rita here to explain and complex issues is wonderful!"
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Luke Augustine

October 11, 2024

5  out of  5
rating by Luke Augustine
"Best service ever! Thanks Kim. I would give 100x stars"
We responded:
"Luke thank you for the kind words about my licensed office manager, Kim. She is really terrific. I trust her (and all my team members) to always do the right thing. We appreciate you ....in fact, we're giving you 100X Stars!"
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Jesse Razo

October 5, 2024

5  out of  5
rating by Jesse Razo
"kim has ALWAYS taken good care of me ! You just can get service like this anymore ! Thank you, Kim for handling business!"
We responded:
"Jesse, thank you for the kind words about my licensed team member and Office Manager, Kim. She is pretty darned terrific as are all my State Farm licensed team members. I'm a very lucky Agent to have such wonderful team members. All the best to you !"
Profile photo of Tommy Le

Tommy Le

October 1, 2024

5  out of  5
rating by Tommy Le
"Kim and Rita were both nice. They helped with my motorcycle insurance and gave me the best options available. I really appreciate their time and effort for my needs."
We responded:
"Tommy thank you for your kind words about my licensed State Farm Team Members, Kim and Rita. I'm so glad they were able to help you with your motorcycle insurance needs. Happy riding! Steve "
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mickg

September 30, 2024

5  out of  5
rating by mickg
"She was fast and addressed my request!"
We responded:
"Thank you so much for the 5 Star Google Review Mick! Kim is terrific and I appreciate you noticing her professional and timely response to your auto insurance request. All the best from Steve at State Farm. "
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Steve Taormina

September 19, 2024

5  out of  5
rating by Steve Taormina
"Steve and his team are awesome. Filing a claim and coordinating repairs is rarely fun, but Steve, Kim, and the rest of the staff make it easy. They keep me informed every step of the way and make sure I'm taking full advantage of my coverage. Reimbursement for a claim is done online and immediately. Steve has been my agent for many years and has consistently provided excellent service for my home an auto insurance needs."
We responded:
"Steve, thank you for the kind words about my State Farm Team, especially Kim. Your particular claim case was certainly unique. I'm glad Kim was able to work with you and our claims team effectively to get the matter resolved. In 2024, I'm celebrating 25 years as a State Farm Agent. Having customers like you makes every day a "Good Neighbor" Day. All the best to you my friend. "
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Linda Campbell

September 13, 2024

5  out of  5
rating by Linda Campbell
"I am a long time customer. I value the quick responses and assistance from the office for any problems I’ve encountered or questions I ask. As an example, yesterday I received a confirmation from Kim within 30 minutes of my notifying the office via email of a change that she had entered the information in their system and that State Farm will send me written confirmation."
We responded:
"Linda, thank you so much for the kind words. We always enjoy working with you too. Thank you for your long time loyalty to State Farm. All the best, Steve "
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Mrunal Parab

September 12, 2024

5  out of  5
rating by Mrunal Parab
"Kim has always been very helpful!"
We responded:
"Mrunal thank you for so much for the kind words about my Office Manager and Team Member Kim. She is darned terrific and, like you said, very helpful. All the best, Steve "
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Peter ANNING

September 3, 2024

5  out of  5
rating by Peter ANNING
"This office is just so delightful to deal with. They handle matters with efficiency and politeness. Questions are fully answered and concepts explained. And Leslie, the office manager, is great--you can hear the "smile" in her voice."
We responded:
"Peter, thank you so much for the kind words; not only about my State Farm Agency but also about my longest serving Team Member, Leslie. Leslie was with me when I started my Agency career in 1999! 25 Years of meeting wonderful folks like yourself. All the best and here's to another 25."
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Mychal Hellie

August 27, 2024

5  out of  5
rating by Mychal Hellie
"Kim was great, very fast and helpful."
We responded:
"Mychal, thank you for the kind words about my State Farm Team Member, Kim. She is pretty darned fast and efficient! All the best to you & thank you for choosing State Farm. "
Profile photo of Shahryar Salamat

Shahryar Salamat

August 22, 2024

5  out of  5
rating by Shahryar Salamat
"Very fast accurate help from Kim Pifer. TY so very much for the help"
We responded:
"Shahryar, thank you so much for the kind words about my licensed State Farm Team member, Kim. I know Kim appreciates it as do I. It's a pleasure working with you. Enjoy the rest of your summer & thank you for choosing State Farm. "
Profile photo of Rita Bocanegra

Rita Bocanegra

August 5, 2024

5  out of  5
rating by Rita Bocanegra
"Excellent knowledge of services. Honest and courteous. Kim Pifer is always quick to respond to me requests and questions. Over a decade of great customer service."
We responded:
"Rita, thank you so much for the kind words about Kim. Truly, she is terrific. Thank you for choosing State Farm and have a terrific rest of the Summer. "
Profile photo of Simone Reel

Simone Reel

August 1, 2024

5  out of  5
rating by Simone Reel
"Kim, Leslie and all the staff are great. I have been with State Farm for over 30 years. I have moved cities, from Santa Clara County to Sonoma County to Solano County and have kept this State Farm. I love how Steve will answer the phone when the staff are busy. Great customer service."
We responded:
"Awe, thank you Simone, for the kind words. 30 years for you; 25 years for me ... and it all started with Larry Krieger. Miss him every day. All the best "
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Paul Sackles

July 30, 2024

5  out of  5
rating by Paul Sackles
"Fantastic service from Kim on this specific request to Steve's team for auto updates. The team has clear, accurate and timely responses to all my questions and most importantly are advocates for you when you have a claim. They work with you not against you. They are very responsive to calls and emails usually within the hr."
We responded:
"Paul thank you so much for the kind words. I know appreciates your comments. All the best and thank you for choosing State Farm. "
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Susan Valladao

June 18, 2024

5  out of  5
rating by Susan Valladao
"I have been a dedicated State Farm customer for over 50 years. Kim Pifer is one of the finest representatives that I have dealt with over the years. She is knowledgable, friendly, polite and efficient. If looking for insurance options, Kim is a reliable source."
We responded:
"Susan, thank you for the kind words; especially about Kim. She is very easy to work with and the penultimate professional. All the best."
Profile photo of Jim Hampton

Jim Hampton

June 12, 2024

5  out of  5
rating by Jim Hampton
"Steve and his Team are the Best!!! I consider him family!!! A very good person and you can count on him and his Team with confidence that they will assist you with their very best of expertise!!! Five star hands down!!!"
We responded:
"Jim, thank you for the kind words. We've known each other for ever. I truly appreciate your thoughtfulness. "
Profile photo of Kelley Bristol

Kelley Bristol

June 10, 2024

5  out of  5
rating by Kelley Bristol
"Steve has been my agent for over 15 years and I couldn't have had better service. His whole office is amazing to work with! I have worked with Rita a few times and have always had the best customer service. They are amazing!"
We responded:
"Kelley, thank you for the kind words about our State Farm Agency and especially about Rita. She is terrific. Thank you for being a loyal customer these past 15 + years. All the best! "